- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Free Quote And Expert Advice
Our main goal is to help you recover lost data before it becomes lost forever. With this in mind we are on hand if you need to avail of our services in recovering your data from a wide variety of storage devices. Email or call us directly to speak to our friendly and professional recovery engineers who can offer you an initial diagnosis as to the nature of your hardware failure. We also offer a free quotation that will detail exactly the price you will pay if you wish us to commence recovery of your data. There are no hidden charges; the price we quote is the price you pay. After speaking to one of our engineers if you are happy to proceed, print out the shipping form that can be located on the Contacts page and package up your storage device. We recommend placing it in a secure container or box with as much padding as it possible to prevent any movement than is necessary in transit.
Free Diagnosing And No Obligation Quote
Upon receipt of your hard drive we will confirm our initial diagnosis within 24 hours. One of our engineers will contact you to discuss the options available and will confirm again the price you will pay for your Data Recovery. If you find this acceptable we will then move onto the next step which is to begin recovery of your data at the earliest possible moment. Remember, even at this stage there is no obligation; if you are not happy and do not wish to proceed there is no pressure and no strings. If you are happy with the costings we have provided and wish for us to proceed we will.
Recovering Your Data
We will begin recovering your data as soon as possible with the average lead time being no longer than 2-3 days. When the data has been recovered by one of our qualified engineers it is then stored on a secure server. We will contact you by telephone and then by email which will contain screenshots and a full and complete directory listing so that you can see for yourself that the data has been successfully recovered.
Sending Data Back to You
After you have verified that the data we have recovered is correct and has been recovered to the best of our ability, and your expectations, we can move on to reuniting you and your data. Payment for recovery can be made in full by credit card or debit card, bank transfer or cheque. We do not make charges for accepting payment via credit or debit card. When payment has been received we will make a full backup of your data to your chosen media and then make arrangements for it to be returned to you by next day courier; the price of which is already included in the price you pay.