External Hard Drive Recovery

  • Standard Service (2 - 3 Days) - £249
  • Express Service (2 Days) - £495
  • Critical Service (1 Day) - £895
External Hard Drive Recovery

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It is in our interest to recover your data, as we don’t get paid if we don’t recover your data.

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We recover Data for all types of Clients including Banks, Architects, Graphic Studios, Students, Pensioners, Teachers etc.

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We offer the quickest recovery times within the UK for the low prices we charge.

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Failures Commonly Experienced by Hard Disk Drives:

When an external hard drive failure occurs it can fail for a variety of reasons, it is vital that the fault is diagnosed correctly by a professional data recovery specialist in order that the data on the external drive can be recovered. There are a number of signs that your hard disk drive may be close to experiencing failure, including a blue crash screen, clicking or grinding noises and a lower level of performance. If any of these symptoms are experienced, the best course of action is to turn off the computer and contact a professional data recovery service. By turning off a computer immediately upon experiencing warning signs, you’ll increase your chances that your data can be completely recovered. External Hard Drive’s can fail for a variety of reasons, below is the most common external drive failure types we receive in for data recovery:

External Hard Drive Mechanical Failure:

This type of failure is normally the result of the hard disk making beeping, buzzing or clicking noises. Beeping and buzzing noise is normally an indication that the motor has failed. A clicking noise is normally an indication that the read/write heads have failed. A clicking noise is the most common type of failure we receive in for an external hard drive. This failure is normally the result of the external hard drive getting a knock or a fall. We have a high success rate with recovering data from clicking HDD’s.

External Hard drive Electronic Failure:

This type of failure is normally the result of a power surge or power spike (a lot of cases involve connecting the wrong power supply to the external hard drive). We have a high success rate with recovering data from dead HDD’s.

Firmware Failures:

Firmware is a software program that is responsible for the communication between the entire computer system and the hard disk drive. Firmware codes are typically located on data platters, and if the platter becomes damaged or corrupted, the hard disk drive will experience a failure. This type of failure occurs even if the other mechanical and electrical components of the hard drive are in perfect working order. We have a high success rate with recovering data from corrupted firmware HDD’s.

External Hard Drive is Operating very Slowly or Freezing:

This type of failure means the external hard drive is degrading. In most circumstances it means the sectors on the disk are getting corrupt and unreadable and unwritable. It can also mean that bad sectors on the hard drive are not getting allocated by the hard drive correctly. With this type of failure a client can normally not copy data from the drive or files and folders keeps appearing and then disappearing from view. We have a high success rate with recovering data from corrupted & bad sector HDD’s.

Featured Article

Hard Drive Failure

I bought a Bipra 1TB USB 2 Mac edition solid-state drive for use when I am on the move and it has stopped working.  I’m not sure why it has done this because I’m always careful with it and always keep it in a case when I am in transit.  Since I bought it I have had problems with it so much so that the first one went back to be replaced and the second one seemed to be fairing much better until recently.  Now I am finding that it frequently disconnects itself from the Mac while the Mac registers that it is still mounted.  The speed was the first giveaway something was wrong but I thought it was me and that I was trying to move too much back and forth.  Cutting a long story short now I’m unable to do anything with the drive or the files on it and some of those are of the family christening and I’d really like to save them because I was the family’s official photographer if you like.   I thought it might have had something to do with moving over to OS X Mavericks, which was a free download, but I have since tried it on older Macs and the result is still the same.

I’ve got an Adata 500GB 3.0 Dash Drive which has been billed as the world’s first 8.9mm thick drive and it looks the business.  That said that is all it seems to have going for it because it has serious misgivings when it comes to storing and retrieving data.  As I know only too well because for the last fortnight I have been trying every night when I have come home from work.  I saved a lot of files from an old 98 machine and was hoping to pass them onto a new Windows Vista machine.  I am catching up with technology but slowly!!!  When I formatted the drive I did so in FAT32 because it said I would have to if I wanted to connect with Windows 98 and then when I connected to Vista it wanted me to format to NTFS.  Obviously I didn’t do that because if I had done I would have lost everything but all of a sudden it will only register a Windows 98 machine and I no longer have one because I binned the old one.  So every time I switch on the drive it asks to be formatted and if I do I lose everything.  What am I going to do?  Do I have to try to find an older machine or can you help me retrieve my data?  I’m worried that all of what I’m trying with the disk – with the exception of formatting it – will affect the intergrity of the drive so any help would be much appreciated.

Hard Drive Failure

It’s an unfortunate reality—hard drives fail. Although at times it may seem like your entire life is stored on your hard drive, just like a car, it is a mechanical device that does “break down.” Even with the utmost care and caution, it is possible for a hard drive to experience a failure of some type. Most parts of a computer are electric, and will only experience malfunctions because of electrical issues, such as a power surge, but a hard drive is subject to disruptions that are both mechanical and electrical in nature, making it a fairly vulnerable part of your computer.

What Causes a Hard Drive To Fail?
The answer to this question isn’t as simple as one reason. Hard drives fail for a number of reasons, but some are more common than others. Since they are a mechanical device, they can fail just because they are worn out. Even with the best care and protection, hard drives will eventually fail in many instances. This accounts for more than half of the reported hard drive failures, while the other half is because of damage or improper use. Basically, the two categories of hard drive failure can be classified as physical or logical, with some hard drives developing issues that fall into both of these categories.

Particular physical reasons include bumping while a computer is in use, clogged air intake filters, extreme heat, failed motor due to bad components and sudden power failures while the disk is writing. Logical reasons are commonly due to viruses, deletions or lost partition structures, among other reasons.

Symptoms of Hard Drive Failure
You may not notice any symptoms of a hard drive failure, or it may happen unexpectedly and without warning, but in many instances there are some common indications that a hard drive failure is occurring or is about to occur.

If you hear unusual clicking or other noises coming from your computer, it’s likely that you’re experiencing a hard drive failure. If you hear any type of noise that is out of the ordinary, you should contact a data recovery specialist immediately.

Computer crashes are another likely sign that your hard drive is about to go through a failure. Crashes are typically indicated by a blue screen on your monitor, or random rebooting or failure to reboot.

Slow access times, although they may be less troubling to many people, are also a symptom of a hard drive failure. If you notice that it’s taking an extraordinarily long time to perform a simple task on your computer, it could be due to a problem with the hard drive. It may take as many as a couple of months for a drive failure to occur after you start experiencing slow access times, so be aware of how long it normally takes your computer to perform tasks.

How to Handle a Hard Drive Failure
If you experience anything out of the ordinary with your computer, you should immediately contact a our data recovery experts for a free quote. The first sign that your hard drive isn’t functioning properly is the best time to contact a specialist. Trying to fix the problem yourself can lead to further damage, and make your data completely unable to be recovered. It’s always recommended to seek professional assistance when dealing with the failure of a hard drive.

Client Testimonials

“ We have used the recovery services 6 times and we have been extremely impressed by your fast turn around time. Your commitment to our satisfaction was 2nd to none. ”

Brian Lyons, Regency Advertising UK Ltd

“ I do not think you can possibly improve on what is an excellent process from start to finish. ”

Mary Rose, Me Academy

“ The engineers were professional, friendly and recovered my data within 2 days. You made a complicated and life changing procedure easy and I was secure in my decision that I found yourselves to save my family photos. I have recommended you to my friends at work. ”

John Paisley, Aberdeen

“ Thank you for your hard work. I teach at a secondary school and my hard drive got a knock on my way home from school. All my school notes from the last 5 years had been lost, never mind all the pupils' recent coursework which needed to be marked! Fantastic service, many thanks. ”

M Sloan, Holyrood School, Glasgow

“ I had read all the past client testimonials and thought they just had to be too good to be true. I admit it - I was wrong. The data recovery service you provided saved years of work that, if lost, I would have never recovered from. ”

Maggie Mc Mahon, Edinburgh

“ The backup drive arrived this morning and the data was exactly in the same format as it was before my hard drive crash. I'm so pleased with everything, I thought I would just send you a quick message to say how grateful I was. ”

Nicola Andrews, Birmingham

“ Once again thank you for recovering my data, without my Outlook email file my business would have suffered a downturn. ”

Paul Jeffers, Belfast