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How to Recover Data from a Laptop That Won’t Boot


I am a keen gamer, and I have a number of PC games both installed from CDs and downloaded from the internet. Despite this, when I try and run a game installed in my Acer Aspire laptop, I keep getting an error message cannot read numerous files. I ran disk checker against the drive and it has a lot of bad sectors. I purchased an external drive and tried to copy and paste the games that I purchased online off the PC but this did not work and I only got to copy 4 games out of the 234 games I have purchased. I have no backup of the games and need the data recovered.

ACER 4935G

I am running Windows 7 on an Acer 4935G laptop. The problem is that I cannot boot past the login windows screen. When I enter my user name and password it attempts to logon but just freezes and does nothing. I have to repower the system to get back to login screen and process starts again. I took the laptop to PC World where I purchased it and they said that the hard drive is toast and would need to go to their data recovery lab in England. Cost for this would be £799, so I am looking a cheaper solution than the £799 PC World has quoted me.

How to Recover Data from a Laptop That Won’t Boot

It’s scary when you find that your laptop won’t boot up and it can be very as well. You probably have many years of photos, videos and important documents on the hard drive of the device, and you don’t want to lose those precious memories and valuable files. The good news is that you don’t have to lose all that data just because your operating system won’t boot up or your laptop computer won’t turn on.

The first thing that you need to do is get a hard drive enclosure from your local electronics store. What a hard drive enclosure does is allow you to take your drive out of the notebook that won’t boot and hook it up to a working computer to get your data off of the device. When you purchase your hard drive enclosure, it might be a good idea to have the dead laptop or the laptop’s model number with you, so that the sales person at the store can help you to pick out the right size of hard drive enclosure. It’s important that you get the right size hard drive enclosure because they come in a few different sizes for the different types of hard drives that exist. When doing laptop data recovery, you will need to have the correct tools too that will allow you to open up your laptop.

You will need to have another computer that has the same operating system as the laptop. The receiving computer will also need to have enough hard disk space to put your files onto it. It’s important that you do not try to use a Mac computer to recover data from a Windows machine because that can cause more issues to develop.
The next step is to open up the laptop that is dead so that you can get the hard drive out of the machine. You may opt to buy an anti-static wrist wrap to help protect your hard drive from static electricity, but it’s not always necessary to do this (opinions vary). Take the battery out of the machine. Unscrew the bottom of the dead laptop. Then, you should remove the back that is covering up the hard drive. This will allow you to take out the hard drive for laptop data recovery. Note: some laptops may have different ways to access the drive.

The next step is to put the hard drive into the hard drive enclosure that you purchased. The enclosure may have had directions that show you exactly how to slide the hard drive into the enclosure. If not, you should be able to see the way that it attaches to the plate for connection. You will likely need to screw the enclosure shut when you are finished with this.

Now, all you need to do for laptop data recovery is hook up the hard drive enclosure to the machine that you are going to recover to with the USB cable and you should be all set to recover your data. If you continue to have issues, you can look into a professional laptop hard drive recovery service.