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What to Do When You Need Hard Disk Recovery


I have a serious problem with a Gateway LX6810. This was originally given to me by a friend, and I think it is quite old, but it has been used by me to store important documents. When I tried to turn it on this morning, it appears to be completely dead. I can’t even get the power light to come on, which I thought always turned itself on when the power button is pressed. I can’t hear the fans, although I do hear a strange noise coming from inside the tower, as though the computer were humming to itself. It is an electronic hum which has a rhythm to it: hum-hum-hum, hum-hum-hum and so on. I tried to get it to start by changing the power cord, but nothing has happened. I need the data files recovered from the drive, as some of it is important to me, and to my family.


Last night, I started my computer, a Gateway 500 XL, and heard a very strange noise coming from the hard drive. It appears to be a grinding or scraping noise. I was unnerved by this, and so turned off the computer to try and solve the problem. However, it is now happening all the time, this clear grinding sound. It is very loud, almost so loud as to drown out the fans. I thought it might be the CPU fan, and removed that, but the problem is still there. This morning, while testing the sound, the computer shut down suddenly. The hard drive was very hot. I waited for a while, and then tried to boot up again. The same loud grinding noise occurred again. I can’t boot into the OS, as the computer is saying that the drive has failed. What can I do to get back the data I need from this computer? I am really desperate to get the data recovered from the hard disk, including files and folders, software, and anything else that I might have saved. I am really worried by this noise, and the refusal of the computer to start the operating system.

What to Do When You Need Hard Disk Recovery

When your computer crashes and you find that you no longer have access to your data is can be a highly stressful time. That is why you should use the help that is available and that is just at the other end of a phone line. No matter what your problem potentially is, give one of our expert data recovery engineers a call and they will be able to offer you a diagnosis over the phone. They can advise you on the best course of action for your particular problem. That may be in the form of utilising some of the free recovery software that is available, particularly if you have only lost a few files and your drive is fully accessible. In more complex cases our engineers will take you through the options that are available to you in a professional recovery and will be able to provide you with a quote for both the cost and the amount of time that it will take to recover your data. You are under no obligation to use the service that you have been quoted for, but if you have large amounts of important data that you have lost access to that will either take large amounts of time to replicate, or is perhaps not possible to replicate, you would be well advised to utilise our professional recovery services.

There are a number of reasons why data can become inaccessible. The first of these is one that many people do on a fairly regular basis, and that is to accidentally delete files that they require. In many cases you can just recreate the file, or files, and put up with the time cost that it has taken to carry out the task. You may also be able to use free recovery software in order to retrieve recently deleted files. If you find that an entire drive has been formatted and the data pointers have all been removed you may be better off allowing a data recovery expert to recover the drive contents for you so that the risk of corrupting the files in the process is avoided.

Failure of an operating system can also be the reason for the requirement of a hard disk recovery. This is because the operating system has to be fully operational for the disk to be successfully mounted and for your files to be accessible. Recovery of the data in these cases can either be carried out through an operating system software fix, or by slaving the drive in order to mount it and recover your data onto an alternative storage device.

There is also a wide range of other types of failures that can include firmware failures that can cause significant amounts of corruption to the files stored on the system, also electrical failures due to spikes in the power supply. Should a virus infection occur, this can also cause high levels of corruption and damage to the file system on the drive. No matter what your hard drive problem is, we have hard drive experts on hand to help you out.