Each of the quotes below is an actual message to us from a customer, directly from the EDR archive, and they're word for word exactly as written, with all the Scots exclamations included. No star widget reviews, no paid or incentivised reviews and no editing other than cutting them down to size: just what people wrote after receiving their files.
The verified reviews about this Edinburgh bench are still being collected, so here's how everything works, regardless of the job.
“We have used the recovery services 6 times and we have been extremely impressed by your fast turn around time. Your commitment to our satisfaction was 2nd to none.”
“Ah pure Barry! My photos went roamin and my hard drive was pooched, but these guys sorted it. Quality!”
“I had read all the past client testimonials and thought they just had to be too good to be true. I admit it — I was wrong. The data recovery service you provided saved years of work that, if lost, I would have never recovered from.”
“Long story short, broken external hard drive and tried some free data recovery software. It did not work. These guys did their magic and got it back. I do not think you can possibly improve on what is an excellent process from start to finish for file recovery.”
“The engineers were professional, friendly and recovered all my data files from my HDD within 2 days. You made a complicated and life changing procedure easy, and I am delighted in my decision that I found yourselves to save my family photos. I have recommended you to my friends at work.”
“The backup drive arrived this morning and the data was exactly in the same format as it was before my hard drive crash. I’m so pleased with everything, I thought I would just send you a quick message to say how grateful I was.”
“Once again thank you for recovering my data — without my Outlook email file my business would have suffered a downturn.”
“Data recovery is not cheap, and taking backups is a must as free data recovery software does not work. But occasionally things happen — like accidentally dropping an external hard drive onto concrete when working in the garden.”
Remove all adjectives from the reviews and what they really show is that there are terms in place that have held up to pressure: a fast turnaround as noted by a six-time repeat business client, a fixed process praised from start to finish, honest results after DIY software had already failed, and family photographs (the most common type of 'cargo' on this bench) returned without damage. One of the reviewers even opened their review stating "data recovery is not cheap" but was still satisfied at the end, which is the only kind of review needed by a fixed quote based process where, in most cases, you only pay if we recover your data.