Every quote below is a genuine customer message from the EDR archive, reproduced word for word — Scots exclamations included. No star widgets, no incentivised reviews, no editing beyond trimming for length: just what people wrote when their files came back.
Verified reviews for this Edinburgh bench are still being gathered — here's what every job runs on regardless.
“We have used the recovery services 6 times and we have been extremely impressed by your fast turn around time. Your commitment to our satisfaction was 2nd to none.”
“Ah pure Barry! My photos went roamin and my hard drive was pooched, but these guys sorted it. Quality!”
“I had read all the past client testimonials and thought they just had to be too good to be true. I admit it — I was wrong. The data recovery service you provided saved years of work that, if lost, I would have never recovered from.”
“Long story short, broken external hard drive and tried some free data recovery software. It did not work. These guys did their magic and got it back. I do not think you can possibly improve on what is an excellent process from start to finish for file recovery.”
“The engineers were professional, friendly and recovered all my data files from my HDD within 2 days. You made a complicated and life changing procedure easy, and I am delighted in my decision that I found yourselves to save my family photos. I have recommended you to my friends at work.”
“The backup drive arrived this morning and the data was exactly in the same format as it was before my hard drive crash. I’m so pleased with everything, I thought I would just send you a quick message to say how grateful I was.”
“Once again thank you for recovering my data — without my Outlook email file my business would have suffered a downturn.”
“Data recovery is not cheap, and taking backups is a must as free data recovery software does not work. But occasionally things happen — like accidentally dropping an external hard drive onto concrete when working in the garden.”
Strip the adjectives and what these notes actually document is terms holding under pressure: fast turnarounds mentioned by a six-time business customer, a fixed process praised start to finish, honest outcomes after DIY software had already failed, and family photos — the most common cargo on this bench — going home intact. One note even opens with the price (‘data recovery is not cheap’) and still ends satisfied, which is the only kind of review a fixed-quote, no-fix-no-fee process needs.