This lab draws on a quarter-century of recovery work carried out across the same group of engineers now serving Edinburgh directly. Every device is worked in-house, on our own equipment, for a number agreed with you before anything is touched.
Not luck, and not guesswork — pattern recognition earned the hard way, across thousands of failure modes.
This bench exists to answer one question honestly: can your data come back, and if so, at what price. Nobody here is paid to say yes when the answer is no, and nobody's incentivised to quote high on a guess — the diagnostic happens first, free, precisely so the number that follows is real.
Every engineer on this team specialises — one lives inside RAID and server rebuilds, another in Apple hardware down to the logic board, another in reading NAND chips directly off dead controllers. Whatever reaches this bench lands with whoever handles that fault every working day, not whoever happens to be free.
You find out what's actually wrong and what it costs before a penny changes hands — no exceptions.
Every recovery runs on this bench, by these engineers, start to finish — never couriered on to a third party.
RAID, Apple hardware, chip-level flash reading — each has its own engineer who does little else.
Nothing subcontracted, nothing hidden in the invoice, and your device handled the way you'd handle it yourself.
Home users chasing irreplaceable photos sit on the same bench schedule as businesses with a server down — everyone gets the same free look and the same fixed number in writing.
Family photos, a dissertation, a laptop that outlived its warranty — the everyday emergencies this bench sees most.
Wedding cards, shoot drives and edit suites, usually against a deadline that won't move.
Case files and client records, handled under NDA with a documented chain of custody where it's needed.
Till systems, booking databases and the odd till-server RAID that picked a bad weekend to fail.
Quotes, invoices and years of client history living on one laptop nobody backed up.
Shared drives and admin systems, recovered with the paperwork a public body needs to see.
Design files, CAD archives and the servers that hold a whole production history.
A specialist bench to hand off the recoveries in-house teams aren't equipped to attempt.
Free diagnostic, a fixed quote in writing, and your data recovered in-house or you don’t pay. Send it in whenever you’re ready.