Knitwear country is in the remote Borders area of Scotland: the railway service ends at Tweedbank, while the A7 winds; Hawick's practical means to travel to a recovery bench is an old reliable method: the insured overnight delivery box that will reach South Gyle from the Teviot as consistently as it would from any other part of Scotland.
Get a quote first, by phone or through the form, and then send it from anywhere in Scotland by insured post. Or come to South Gyle yourself without an appointment, Monday to Friday from 9am to 5:30pm (the diagnostic is free either way).
Once you have a quote from us (either over the phone or using our online quote form), your Special Delivery from Hawick will arrive on the engineers' bench the very next working day. From there it will take 24–48 hours to complete the diagnostic. Your recovered data will be returned to you through the same insured means of delivery, so, with no need to make a single journey up the A7 (although those who are determined can certainly drive it), you'll receive a full recovery. Those who wish may also make the run up the valley and ride the train from Tweedbank, with no appointment needed (Monday to Friday, 9am to 5:30pm). The knitwear and cashmere trade sends us pattern archives, design systems and the odd old stock database; the rest of the town sends what every town does: photos, laptop drives, the external drive that was the backup. Distance appears nowhere on the quote.
The whole bench travels with your postcode; this includes mechanical drive recovery, chip-level card and USB work, RAID and NAS reconstruction and ransomware response. The terms of service never vary by distance: the diagnostic is free, the quote provided is a fixed written price starting at £300 + VAT for single drives, and in most cases you only pay if we recover your data.
Almost certainly: legacy systems are familiar bench work, from old file system versions to databases that have lost their original software decades ago. First get a quote via phone or using our online form, then ship us just the hard drives (we don't accept whole machines; a computer shop can take them out), and we will extract the data into newer, more usable formats. We offer a complimentary diagnostic that tells you what's there before extracting anything.
Where does next-day post stop? It does not stop anywhere in the Scottish Borders: all towns and all mill valleys reach this bench on an overnight basis for the cost of Special Delivery. The length of the A7 is the Post Office's problem, not yours.